Car rental Moldova FAQ.

What documents do I need to rent a car in Moldova?

You need a valid driving license, an identity document or passport, and a card for the deposit and payment arrangements.

Can tourists rent a car in Moldova?

Yes. Tourists can request a car if they meet the driver age, license, identity, and payment requirements.

What is the minimum age to rent a car?

The standard minimum age is shown during the booking process. Some vehicles may require a higher age or extra review.

Do I need a credit card?

A card is required for the deposit or pre-authorization unless staff confirms another accepted arrangement.

Is a deposit always required?

Yes. The deposit amount depends on the selected vehicle and is shown before you send the request.

Can I pay cash?

Ask before pickup. Some rental costs may be accepted in cash, but the deposit and contract requirements still need confirmation.

Can I book at Chișinău International Airport?

Yes. Choose airport pickup in the booking form and add your arrival details if needed.

Can the car be delivered to my hotel?

Other delivery locations can be requested. Extra fees may apply depending on location and timing.

Is airport pickup available at night?

Night or early morning pickup can be requested and may include an out-of-hours service fee.

Can I return the car outside office hours?

Return outside normal hours must be confirmed before the rental starts.

Can I choose the exact car?

You can request a specific model, but final availability is confirmed by staff.

What happens if my selected car is unavailable?

Staff can suggest the closest available vehicle or another option for your dates.

Are prices fixed online?

The website shows an estimate. Final availability, extras, and contract details are confirmed by staff.

Are deposits included in rental totals?

No. The deposit is separate from the rental total and is released according to the contract conditions.

When do I receive booking confirmation?

After you send a request, staff reviews availability and replies with the next step.

How can I check my booking?

Use the customer booking page with your booking number and email.

Can I cancel my booking?

You can request cancellation from the customer booking page. Staff confirms the status.

Can I change rental dates?

You can request a date change. Price and availability may change.

Is insurance included?

Basic mandatory coverage is included according to the rental contract.

What is premium insurance?

Premium insurance is an optional protection plan that may reduce responsibility when accepted and signed.

What is medium insurance?

Medium insurance is an optional plan between basic and premium coverage. Availability and details are confirmed in the booking.

Can insurance cover all damage?

No. Insurance has conditions and exclusions, especially for unauthorized, illegal, negligent, or unreported incidents.

What if I have an accident?

Secure the vehicle, contact authorities if required, collect official documents, and contact the rental team immediately.

Do I need a police report after an accident?

An official report may be required for protection to apply. Follow the rental team's instructions.

Can another person drive?

Only authorized drivers listed or approved in the rental agreement may drive.

Is there an additional driver fee?

An additional driver can be requested as an optional service.

Can I cross into Romania?

Only with prior written approval and the required vehicle documents and insurance coverage.

Can I drive to Ukraine?

Ask before booking. Border rules, safety, and insurance requirements can change.

Can I cross borders without telling the company?

No. Unauthorized border crossing can violate the contract and affect insurance.

Is border crossing free?

No. Border crossing authorization is an optional request and must be confirmed.

Can I rent for one day?

The minimum billable rental period is normally one day, calculated by the contract rules.

Can I rent for a month?

Yes. Monthly rental requests are reviewed manually for availability and pricing.

Are long-term discounts available?

Longer rentals can be reviewed by staff for possible pricing adjustments or offers.

Do you offer SUVs?

Yes. SUV options such as Toyota RAV4 may be available depending on dates.

Do you offer automatic cars?

Yes. Use the fleet filters or choose an automatic model in the booking flow.

Do you offer economy cars?

Yes. Economy and city-friendly vehicles can be requested for lower daily cost.

Can I get a child seat?

Child seats can be requested as optional extras when available.

Can I request snow chains?

Snow chains can be requested as an optional service when available.

Is GPS available?

Use your own navigation or ask staff about available navigation options. Availability can vary.

Do cars have Apple CarPlay?

Some models may have modern media systems. Ask about a specific car before pickup if this matters.

Are cars cleaned before pickup?

Vehicles are prepared before handover. Return conditions and cleaning fees are handled by the contract.

What happens if I return the car very dirty?

Special cleaning for excessive dirt may be charged according to the rental terms.

Is fuel included?

Fuel is not included in the base rental price.

How much fuel should I return?

Return the car with the same fuel level agreed at pickup unless staff confirms otherwise.

What happens if I use the wrong fuel?

Stop driving and contact staff immediately. Wrong fuel can create significant costs.

Can I smoke in the car?

Ask staff for the exact policy. Extra cleaning charges may apply for smells or interior damage.

Are pets allowed?

Ask before booking. Extra cleaning or conditions may apply.

Can I drive on unpaved roads?

Avoid unsuitable roads that can damage tires or the underbody. Damage from inappropriate use may not be covered.

Who pays traffic fines?

The renter is responsible for fines and penalties during the rental period.

What if I lose the keys?

Replacement costs and related recovery costs may be charged.

What if documents are lost?

Lost or damaged documents may be charged according to the rental terms.

What if a license plate is damaged?

Lost or damaged registration plates may be charged according to the rental terms.

Can I extend the rental?

Contact staff before the rental ends. Extension depends on availability and contract rules.

Can I return to a different location?

Different return locations must be approved before the rental starts and may include fees.

Is delivery available outside Chișinău?

Ask before booking. Delivery outside standard locations is reviewed manually.

Do you support Romanian and English?

Yes. The website and customer support can handle Romanian and English requests.

Can companies rent cars?

Yes. Business and staff travel requests can be reviewed manually.

Can I rent without booking online?

You can contact the team directly, but the online form helps record dates, model, and contact details clearly.

How fast do you reply?

Response time depends on workload and availability, but requests are designed for fast manual review.

Are promo codes automatic?

Promo codes can adjust the estimate when active, but final eligibility is confirmed by staff.

Why is confirmation manual?

Manual confirmation prevents double-booking and allows staff to verify exact model availability.

What should I write in additional information?

Add flight number, delivery address, border plans, child seats, extra drivers, or long-term rental details.

Can I reserve a car for someone else?

The driver and contract holder must meet rental requirements. Ask staff if you are booking on behalf of another person.

What happens if I am late?

Late pickup or return should be communicated early. Extra charges may apply according to the contract.

Can I inspect the car before signing?

Yes. Inspect the car condition, fuel level, and equipment during handover.

Where can I find rental terms?

The website has a terms page, and the signed rental contract at pickup contains the binding conditions.